Customer Reviews

Read what some of our satisfied insurance customers have to say about BIG Agency!

 
BIG Agency Rated 5 out of 5 based on 145 rated reviews.
5

We are both retired and always looking for great...

LF

Read Full Review

“We are both retired and always looking for great coverage at a rate we can afford. Big Agency has provided us with that. They continue to check for better pricing. ”

January 7th, 2016 by BIG Agency

I love the low rate, of course, but the courtesy extended to me and follow up...

CT

Read Full Review

“I love the low rate, of course, but the courtesy extended to me and follow up on satisfaction is a big plus. I wasn’t just issued a policy and forgotten until renewal. Also, if I needed assistance or had questions, I was always able to get in contact. Thanks Brett. ”

January 7th, 2016 by BIG Agency

You took the time to explain why it was important for me to have certain...

JB

Read Full Review

“You took the time to explain why it was important for me to have certain coverage. You answered all my questions, providing detailed answers and elaborating whenever I asked for more information. You did not simply sell me a policy; you educated me about insurance. ”

January 7th, 2016 by BIG Agency

Brett, you have always looked out for my interests and that...

BC

Read Full Review

“Brett, you have always looked out for my interests and that includes contacting me when you’ve found a way to save me money with another company. Much Appreciated! ”

January 7th, 2016 by BIG Agency

I should have changed insurance several years ago buy didn't have the nerve!

CW

Read Full Review

“You really helped me without making me feel that I was a loser. I should have changed insurance several years ago buy didn’t have the nerve! You made the change easy n fast and painless. So that is why I really like your company and you all! ”

January 7th, 2016 by BIG Agency

The lightning fast response was my first impression with the agency.

MB

Read Full Review

“The lightning fast response was my first impression with the agency. The communication left nothing to be desired, which is a paramount characteristic of business in my opinion. Our needs were met promptly and thoroughly. The BIG agency exceeded our expectations. ”

January 7th, 2016 by BIG Agency

I like that you stay in contact with your customers, and you are always finding

KB

Read Full Review

“I like that you stay in contact with your customers, and you are always finding ways to save us money. I have recommended anyone that has asked about insurance. You have a great business. Thank you!”

January 7th, 2016 by BIG Agency

Just appreciate honesty and the feeling that you have our best interest in mind

LW

Read Full Review

“Just appreciate honesty and the feeling that you have our best interest in mind ”

January 7th, 2016 by BIG Agency

I feel that BIG Agency is aware of my insurance needs and does their best...

LB

Read Full Review

“I feel that BIG Agency is aware of my insurance needs and does their best to ensure I am adequately, but not excessively, protected. The staff is friendly and accomodating. I have not had a claim (fingers crossed), but feel if I did BIG Agency would provide prompt, satisfactory closure.”

January 7th, 2016 by BIG Agency

Your agency has always been there for me especially during in the difficult...

S

Read Full Review

“Your agency has always been there for me especially during in the difficult times. Your office offers quick response to questions and you provide full support and guidance with claims. ”

January 7th, 2016 by BIG Agency

The quick response to questions that I have. The quick response to quotes...

TL

Read Full Review

“The quick response to questions that I have. The quick response to quotes or the addition and/or elimination of a vehicle we might have. Brett and Melisssa (I believe is her name!) have always been nice and professional to deal with. ”

January 7th, 2016 by BIG Agency

I just leased a vehicle and the BIG Agency was proactive in finding me the...

ZB
Loveland, OH

I can also reach BIG Agency and get an answer...

G

Read Full Review

“I can also reach BIG Agency and get an answer. I don’t feel like just a policy number. I like getting update and information. I trust this agency and that is important to me. ”

January 7th, 2016 by BIG Agency

The best part is that I can call and give my card number to pay my bill!!

CP

Read Full Review

“The best part is that I can call and give my card number to pay my bill!! And if im late NOBODY is rude!!! You and your staff is very polite and friendly and if i get sent to voicemail I get a call back usuly within the hour!! ”

January 7th, 2016 by BIG Agency

We have been with BIG Agency since they opened and love how they shop multiple..

C

Read Full Review

“We have been with BIG Agency since they opened and love how they shop multiple insurance companies to get the best rates for our needs. ”

January 7th, 2016 by BIG Agency
January 7th, 2016 by BIG Agency